Can I place an order?
You can order available Hat1st Desk Mats through our store. Our products are made to order. Shipping options for the US and eligible international destinations are listed below. Actual availability and charges are shown at checkout.
What do the images show?
The product images show digital mockups of Desk Mats. Product images are visual references, not photographs of verified production samples.
Which Desk Mat size should I choose?
Check the size options and measurements displayed on the product page before ordering. If you need help choosing a size or understanding materials, contact Hat1st before purchasing.
What does US shipping cost?
US Standard Shipping: $5.99 USD per applicable shipping group for eligible Desk Mats. Expedited Shipping is not offered. Orders fulfilled separately may have combined charges shown at checkout. Available options, charges and applicable taxes are shown before payment. Estimated processing time is 2–5 business days before dispatch, followed by 4–8 business days in transit (6–13 business days total). Business days are Monday through Friday, excluding holidays. These estimates are not guaranteed delivery dates. See our Shipping Policy.
Do you offer international shipping?
International Shipping: $19.99 USD per applicable shipping group to eligible international destinations, including Canada. A destination is available only when shipping is offered at checkout. International delivery may take longer than US delivery. See our Shipping Policy for estimated timelines and details.
What is the return policy?
Our policy provides a 30-day request window after delivery for eligible non-personalized Desk Mats. Personalized products are excluded from change-of-mind returns. Damaged, defective or incorrect items are covered separately. See Returns & Refunds for eligibility, costs and instructions.
How can I contact Hat1st?
Use our contact form or email support@hat1st.com. Please do not send payment details or sensitive personal information.